

Starting Out
2000-2003
3 EMPLOYEES
1 PHYSICAL OFFICE
1 ORGANIZATIONAL GROUP
12 ACTIVE CUSTOMERS
$280,000 ANNUAL REVENUE
Champion Technology Services, Inc. was founded in late 2000 – not terribly long after the Y2K and Dot Com craze of the late 90’s and the ensuing Dot Com Bust in March 2000. With most companies having just completed major upgrades of their computer and control systems to assure against the potentially disastrous results of a calendar change to the year 2000, most companies had exhausted their technology budgets for the next three years. This left mainly maintenance budgets to fund automation improvements.
During the craze and bust, several companies were changing hands or shuttering doors. It was at this time, during the refocusing of many companies to web-related businesses and lack of focus on the controls industry that Champion Technology Services, Inc. was officially born on November 6, 2000, by two gentlemen that lived and breathed control systems who couldn’t think of a better time to jump out on their own.
Needless to say, those first few years were a struggle. It was the proverbial “Two Men and a Laptop” scenario, which made it difficult to win large jobs or to even convince customers to use Champion’s services. Cash flow was tight, so getting paid upfront for materials was imperative, and winning a $40,000 project was a really big deal.
It should be no surprise that making the decision to bring on the first new hire in late 2001 was a very stressful and nerve-racking decision for the founders, mainly because it meant being responsible for people other them themselves. This was a continuing challenge for the next few years as Champion steadily grew to seven employees by the end of 2003. But it was also the beginning of a growing family, complete with sharing thanks and celebration at the first small Christmas parties each December.
It was during this period when a couple of our most-tenured Champions joined the team. Here are a couple of their memories.

Baton Rouge Automation
Automation Technician II
Champion for 12 years, 10 months
“T he original Champion office was a suite on the second floor of a building on Convention Street in downtown Baton Rouge, LA, almost under the elevated Interstate highway. The surrounding neighborhood was very undesirable, with bars on every window and door and a large halfway house across the street. We needed a place to build panels and the only area available was an abandoned suite downstairs that others were using for storage. It was full of junk from the 1950’s. I cleaned out an area in the dark, dank downstairs for a work space and each morning I ran an extension cord down the stairs from the office suite to the “dungeon” below, just so I could power portable lights, fans and other tools necessary to build panels. The portable lighting was needed, as all the windows and doors to the street were boarded up to cover the bullet holes. It truly had the dark dungeon look, musty smell and I shared the workspace with a nice rodent family that didn’t seem to mind me being there, but we built a lot of top-quality panels there. You got to start somewhere and that was it.”

Baton Rouge Automation
Business Manager
Champion for 12 years, 9 months
“I had an offer to work at Lockheed Martin, where I had interned for 3 terms, when I graduated from LSU, but this was government work which I had already experienced and it was slow paced. At 21 years old, I wanted something more challenging where I wouldn’t have to burn time for the day to go by so I interviewed with a couple of guys that had just started Champion and needed “some help” so I said what the hell, I had nothing to lose. I had no idea what I was getting myself into.”

Growing Pains
2004-2008
10 EMPLOYEES
2 PHYSICAL OFFICES
2 ORGANIZATIONAL GROUPS
24 ACTIVE CUSTOMERS
$680,000 ANNUAL REVENUE
Over the following years, we observed that while the existing offices helped win and grow some business for new locations, it really took about four years for any new office to really catch hold in that area and make a local impression for company. While it was a difficult decision to bring on New Orleans, it got a little less stressful with each new office: Lake Charles, LA in 2005; Salt Lake City, UT in 2006; Jackson, MS in 2007; and Houston, TX in 2008 (both Automation and Telecom groups). Some people joined the team because of the advantages that a smaller company could offer.

Lake Charles Automation
Automation Engineer III
Champion for 9 years, 8 months
“I was working for a strong fortune 500 controls company prior to Champion. I was looking for a smaller, more agile, energetic, and forward thinking automation company with a smaller (flatter) management structure and a team with high morals and energy. Champion had all of this to offer and was well respected in the marketplace. I felt I could contribute in a way that I was unable to with the larger company with respect to customer service, new project sales, new customer development, technical skills development (for myself), etc.”
For others, convincing them to join Champion required providing some of the benefits keeping them at a larger, more established businesses: a group health insurance plan, and a retirement program. Adding a group health insurance plan and Simple IRA was just the first of many improvements made throughout the years to make Champion an employer of choice for top quality employees.
While all of the offices had the same company name and website, they were still mainly working independently, something all offices have worked hard to improve in the years that followed. One of the bigger changes has been less “trial by fire” and more incremental training, many more team members to lean on, and putting people in situations to succeed based on their current skillsets. Some of those early fire trials can be seen from some of these memories.
Mehrdad Ghorashi: “One of my earlier years, I went on an offshore service call where the customer told us they were having certain problems with graphics. When I arrived the problem was clearly a controller fault which had shut production down and I had no clue how to fix it. Yes the graphics had problems, they didn’t show any numbers since the controller had failed. On this trip I learned many things: 1) Don’t go offshore without asking many, many questions, 2) When they have you offshore, they have you offshore until you fix the problem, 3) It is possible to work more than 24 straight hours.”

Baton Rouge Automation
Automation Technician II
Champion for 8 years, 4 months
“I was almost immediately immersed in projects with no real break in time or training. I remember being very nervous about being involved to that level right away. There were some pretty good projects early on too. The first one I remember was a Siemens project involving two Siemens PLCs which was my very first experience with Siemens PLCs. They ran the whole plant. I have been blessed to have good mentors and I managed to get through the job with most of my confidence still intact. I think that they go slower with people now.”
Of course, with any growth comes learning, be it learning a new system or learning how to manage successful teams. But sometimes growth comes from experiencing extreme scenarios. There were four major hurricanes that effected the Gulf Coast and the Champion offices in this period: Katrina and Rita in 2005 then Gustav and Ike in 2008. It was during this time that the Gulf Coast team had to respond to the disasters and help with the recovery in order to help customers get the Gulf Coast back on track. It was a period in which Champion proved both its mettle and compassion. Here are some memories from that time.
Richard “Dickie” Garon: “The most interesting project that I participated in was rebuilding the RainCII plant in Chalmette, LA after Katrina devastated the entire area. The amount of damage that salt water can do to electrical equipment is incredible. The plant had about 4 to 5 feet of water everywhere, so everything electrical that went under water had to be replaced and the saltwater spray that got almost everywhere, damaged a lot of equipment, high in the air, if it wasn’t perfectly sealed. One of the local residents showed me his home. He had two feet of water in his second story and someone’s house floated down his street and damaged his front porch as it went by, finally stopping three houses down from where he lived.
The challenging part was getting to the plant every-day, dodging debris on the roadways, getting special credentials to perform work in that parish, getting through the military checkpoints and then trying to find water and food, if you worked late and had to spend the night and sleep in your vehicle. There was a dusk to dawn curfew, so if you didn’t get out before dark, you were stuck there. They did have MRE’s to eat, so you weren’t going to starve.”

Baton Rouge Automation
Estimator
Champion for 9 years, 9 months
“O ne particularly interesting project was executed during my first year with Champion. Due to losses caused by Hurricane Rita in 2005, Devon Energy decided to lift two platforms located in the Eugene Island field in order to provide additional clearance to reduce future damage to the platforms. Champion’s scope was to design a control system that synchronized thirty-two hydraulic cylinders lifting the platform. To prevent structural damage, the system was required to synchronize the position of all eight platform legs supporting so that there was less than one inch deviation between the min and max leg positions. Champion completed [its work for] the first platform lift in October 2006. The force required to lift the platform was estimated at 1,900 tons. The second platform was successfully lifted in November 2006.”

Baton Rouge Automation
Automation Engineer II
Champion for 7 years, 2 months
“I was probably at Champion about two weeks when Hurricane Gustav made its way through Baton Rouge. My wife and I were without power, but luckily, Gary called to say he had brought in some generators from the Lake Charles office. Patti and I were so grateful, and it was at that point that I realized what a special company I was now involved with. It is a memory I will never forget, and to this day, I think about Champion going the extra mile, and it makes me smile.”

Houston Telecom
Telecom Technician II
Champion for 7 years, 8 months
“W hen hurricane Ike hit Houston in 2008, our team was part of the ‘First Responders’ CenterPoint Energy (our biggest customer) tasked us to get their communications back up ASAP. Their working communications are essential to getting the power turned back on around the Greater Harris County area.”
One of the things that these disasters highlighted through customers’ pain and some of Champion’s own was the need for backups, decentralized systems, and more reliable infrastructure. It was a timely lesson, one that Champion learned from and took action on for itself in the years to follow. It also became the basis of one of the many services that are offered to customers to help with their future recovery if the need ever arises.
As a general rule, and probably as a result of its consistent “can do” attitude, Champion and its team are often faced with situations that seem impossible, but which they are able to solve them by leveraging each other’s strengths and abilities. One example is seen in this creative troubleshooting scenario at Alcoa in Lake Charles.

Lake Charles Automation
Estimator
Champion for 9 years, 5 months
“T here were these automated overhead cranes at Alcoa—the cranes would automatically stack anodes as they came of the production line. They were notorious for faulting out mid-stack. This particular time, one of the cranes would fault out every time it tried to stack anodes. We spent several days trying to locate the source of the fault because the crane was a mixture of hardwired devices and PLC-connected devices. Finally, I went and bought several temporary lights and wired the lights in parallel with the hard wired devices. This crane looked like a Christmas tree with temporary cables and lights hanging everywhere. We sent the crane on another cycle. One of the temporary lights blinked during the cycle and the crane faulted. We were able to determine and repair the source of the fault and were awarded a project to rewire all the hardwired devices on the crane to individual I/O points.”
It was also during this period that Champion joined CSIA, the Control System Integrators Association and got to see the potential of putting better systems and best practices into place.














15 Year Service Award Recipient
Gary Hamer
President
ASSIST
15 Years in November
10 Year Service Award Recipient
Chris Johnson
Automation Engineer II
Lake Charles Automation
10 Years in November
5 Year Service Award Recipient
William Sulzer
Automation Engineer II
Baton Rouge Automation
5 Years in November
Bigger Challenges and
Improvements 2009-2015
56 EMPLOYEES
6 PHYSICAL OFFICE
7 ORGANIZATIONAL GROUPS
198 ACTIVE CUSTOMERS
$13.5M ANNUAL REVENUE
While the addition of many offices helped the company grow quickly, it highlighted the necessity of a more foundational business structure. In 2009, ownership was spread among a handful of Champion employees in leadership positions to solidify its base, and the company’s focus changed from rapid growth to smart, steady, sustainable growth. It was during this year that Champion laid out its company mission and completed its first major overhaul of the company website.
Champion’s business took a hit from the recession in 2010 but still grew slightly and took another step towards strengthening its foundation by adding a full-time HS&E Manager. It also started slowly adding personnel in remote locations, which later transitioned into additional offices like Grand Junction and Denver, CO today.
There was also a huge win with our customer Newfield that year, which involved the automation of almost 2,000 wells over the next 3+ years. It was so much work that it necessitated temporarily opening an office in Roosevelt, UT. While it provided lots of work, it also gave its own share of challenges as well.

MISSION STATEMENT
“T o improve the overall safety, well-being, and prosperity of our employees, our company, our customers, and our communities through the intelligent and efficient application of the resources and technologies currently available.”

Rocky Mountain Region
Business Manager
Champion for 9 years, 8 months
“T he Newfield project was quite a learning experience. It was approximately $5 million per year for three years. We almost doubled the office size in one year and more than doubled our gross income. This project was very taxing on me and our employees and taught me the art of delegation and the importance of having good employees that you can trust to get the job done.”
The sheer quantity of projects that needed to be managed helped push Champion’s transition to a more versatile and reliable accounting system. In 2011, Champion shifted from a combination of a small accounting product and a homemade database to Deltek Vision accounting, which is still in use today. Through the years, efforts have been made to take advantage of more and more of the components in the system to improve project management, at least from an accounting perspective.

ASSIST
Accounting Manager
Champion for 9 years, 9 months
“T he #1 improvement I have seen take place since I started is the refining and creation of administrative processes. I started at Champion when the Administration and Accounting Department was mainly managed by one person and it was still in its first stages. Many processes were either not in place or close to being outdated. Through the years, many processes have been added, most all processes have been refined and many more employees have been hired to make up the various areas of Administration. This reformation process has caused the Administrative area to now run smooth.”
Brian Prindle: “I think that we have become more organized especially in the time and expenses department. Prior to Vision, we had to enter time on an older time system and it would take 2 hours to enter time and expenses into the database and that’s on a good day!”
Also during 2011, all manufacturing was consolidated to the Lake Charles and Salt Lake City locations, and both facilities attained UL Certification. By that time, with around 80 employees, it became very important to hire an HR Manager as well.
Champions are no strangers to taking on large challenges. It is one of the hallmark traits that has allowed Champion to grow into the company it is today. Greg Hopkins in Baton Rouge states it wonderfully: “Most of us like problem-solving, so when a big challenge arises, there’s a great feeling of accomplishment when it’s solved.” So when team members succeed together on really large challenges, it makes an impression. Such is the case in this story of winning one of our larger customers after been giving an opportunity at a very large facility that we had never done work before.

Baton Rouge Automation
Project Engineering Manager
Champion for 7 years, 3 months
“W e were charged with getting several OMNI’s and a device called a Jiskoot communicating to their existing Honeywell TDC 3000 DCS. They had already run all cabling and wiring but had no idea how to finish the job. We knew it would be a challenge for us for several reasons: none of us had done this exact task before, the wiring they did was kind of a mess, and the drawings ended up being inaccurate. We had Girish from the Houston come in to help us because of his TDC 3000 experience. It took about four days for us to get it all working and when we did, I think we shared the loudest high five I’ve been a part of.”
That project was our first chance to impress this potential customer and today Motiva in Convent, LA is one our very top customers. Since that time we have been entrusted with much larger and more complex projects with Motiva such as a three-year Tank Farm Modernization Project at that same refinery. It is projects like these that really help with that feeling of accomplishment.
Marcus Stroder: “I was very proud to be a part of the Champion team from conceptual design to completion. Since completing the project, Motiva currently has a reliable tank farm control system and continues to add more automation.”
Throughout these six years, Champion turned many opportunities into large and loyal customers through extremely successful projects, like Freeport McMoran Oil & Gas, who trusted us to upgrade their entire aging topside controls on an oil platform in the Gulf of Mexico; Phillips66, who turned to Champion to upgrade the batch automation controls for four of their five lubricant blending facilities in the U.S.; and companies like UR-Energy, Holly Energy Partners, and QEP Energy in the Rockies region as well. The result of all of this hard work and dedication has been an average of nearly 12% YOY Revenue growth, which should reach $26,500,000 revenue by the end of this year. This performance has placed Champion in the LSU One Hundred fastest growing tiger businesses for the last three years.
In 2012, Champion brought on its first companywide Operations Manager whose focus was to implement standards, processes, and procedures, with the goal of eventually meeting CSIA best practices and helping to maintain average YOY revenue growth of at least 10% for the company. Great progress has been made toward all of these things, with the some of the initial completed tasks of finalizing Champion’s job descriptions, rolling out official career paths, and implementing SharePoint for better collaboration and file sharing.
In 2013, Champion began increasing efforts to promote its overall image and branding through enhanced marketing materials, participating in more industry conventions with booths and presentations, and recruiting at numerous career fairs. In was also around this time that Champion’s leadership contemplated and identified the core values of the company and how they are interlinked. They have all committed as a team to guide the company’s actions in the years to come using these values.

Over the years, Champion has made strategic adjustments, such as moving the Mississippi operations under New Orleans. In addition, we continue to have our sights set on other locations for potential future growth. Champion also implemented a strong internship/Co-op program that has enjoyed continued success at its larger offices in Baton Rouge, Lake Charles, and Salt Lake City, and introduced the Collaborative Way as part of its guiding values. Finally, since crossing the 100 employee mark in 2013, Champion moved from a Simple IRA plan to a full-fledged 401k plan as part of its large list of benefits.
















Where are we now?
2015
120 EMPLOYEES
9 PHYSICAL OFFICES
12 ORGANIZATIONAL GROUPS
290 ACTIVE CUSTOMERS
$26.5M ANNUAL REVENUE
Richard “Dickie” Garon: “In the early years, the staff was small, so each individual had to wear many hats, doing things unfamiliar, but doing everything the best that they could. The biggest improvement that I’ve seen has been the hiring of specific task people, such as technical writers, dedicated sales people, dedicated CAD people, office managers, estimators, assistants and so on. This turned Champion into a truly first class company.”
One thing that hasn’t changed is Champion’s competitive edge in the market and its draw for so many talented and capable individuals to help make the world a better place through technology.

Houston Automation
Business Manager
Champion for 7 years, 7 months
“C hampion is automation platform neutral so that allows us to utilize a variety of solutions to solve our customers’ problems. Previously, I came from a manufacturer (Siemens and then Rockwell Automation) and in those organizations we had to utilize our own products. In most cases it was a good fit but we were typically not allowed to use a competitors products. Champion allows me to think outside of the box to make sure we are using the best products (hardware or software) to implement our solutions for our customers.”
And while improving structure has been a necessity to become more respected in the marketplace and to provide the highest quality service possible, Champion has managed to keep that family atmosphere that it started off with and intends to continue as long as there are Champions.
See these comments from some of Champion’s long-time employees.

Houston Telecom
Business Manager
Champion for 7 years, 8 months
“I wanted to be a part of a company where I wasn’t just another number. My CenterPoint Energy ID was 000203156. Crazy how I remember that from 8 years ago! Champion is truly a family where I can trust my fellow employees. A place where I can have fun at what I do.”

Lake Charles Automation
Automation Engineer II
Champion for 6 years, 2 months
“I knew I wanted to join Champion right after my interview. During my interview I could tell that Champion was a company apart from all others – that individuals mattered and weren’t just another number. It had (and has) a supporting and family atmosphere, and recognized and promoted personal contributions and achievements. That’s still true today.”

Grand Junction Automation
Engineering Manager
Champion for 7 years, 11 months
“T he company is much more corporate than when I started 8 years ago, which I feel is somewhat of a necessary evil. But the feeling of being valued and part of a team has remained despite the change.”

Salt Lake City Automation
Office Administrator
Champion for 8 years, 6 months
“W e have become much more formal with the addition of policies and procedures. Yet, we have somehow been able to keep many of our old traditions of the summer activities and the Christmas party.”

Grand Junction Automation
Automation Engineer III
Champion for 9 years, 6 months
“I n 2006 I was an independent contractor doing various automation jobs for Anadarko in the Vernal, Utah area. During my time out there, I met John Hargroder. John had recently joined Champion and told me about the company. Champion seemed like a company that truly cared about its employees and customers. Compared to other companies that I had worked for in the past, Champion was very different in its philosophy toward employees. I applied in April 2006 and have been here ever since.”
Greg Hopkins: “On my first day I was asked if I would be going on the beach trip which was the following weekend. Company pays for it? Heck yeah! It spoiled me though because then I was expecting a company paid beach trip every weekend. I guess once a year will do.”













Giving Back and Moving
Forward? 2016 and beyond
400+ EMPLOYEES?
15+ PHYSICAL OFFICES?
19+ ORGANIZATIONAL GROUPS?
750+ ACTIVE CUSTOMERS?
$80M+ ANNUAL REVENUE?
Champion has been true to its mission throughout the years, and has always made it a point to take care of its own and to make the world around it a better place.
John Hargroder: “I decided to join Champion because it was a company that focused on employees and customers. It was an opportunity to join a company that shares success with employees and rewards them for working hard.”
Champion has been sharing its success with its employees through bonuses since very early on, but in 2009 it made the commitment to donate an amount equal to 10% of those bonuses to various charities chosen by the employees. Each year, every employee decides which charities they want their portion divided among. Through the end of 2015, Champion will have donated over $230,000 across over 50 different organizations near and dear to our hearts. In addition, many employees have individually participated in numerous fundraisers that affected the community and their fellow Champions.
Jay Epperson: “It always makes me proud to know that Champion takes care of their own. I know that Champion goes above and beyond when one of its employees or their immediate family has needs that extend past a paycheck, and I love hearing about Champion helping one of its employees. I’m glad that our efforts to make Champion successful allows the company to do these things, and management has the vision to make it happen. I also hope we are able to continue to make donations to charities. That is a fantastic program.”
While our past successes and continued dedication and improvements will continue to fuel growth for several years to come, there are no plans to rest in terms of company enhancement and innovation in the future. We fully realize our role in making a better tomorrow and will continue until every last problem is solved.
Mehrdad Ghorashi: “One thing that has been consistent year after year is that we acknowledge that we have room to grow and we have improved as a company every single year.”
One thing is for sure: Champion intends to continue to have the reputation internally and externally as a company that holds itself to high standards, does honest business, and cares about people.
Gary Hamer: “I and the rest of Champion’s leadership are acutely aware of the thanks we owe to all of the hardworking, dedicated, and amazingly awesome Champions who have made Champion Technology Services, Inc. the successful company that it is today. So with great pride and honor I thank you all from the bottom of my heart. And as always – Go Champions!”
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